Privacy notice

Who we are

CeySpice, 117 Good Shed Road, Aluthgama 12080, Kalutara District, Sri Lanka. Contact: info@ceyspice.com.

What we collect

When you send an inquiry we receive what you type into the form: your name, business email, company, country, approximate quantity, grades of interest, and any optional details such as phone number, destination, packing preference, application, timing and message. We also receive the page you sent the form from.

If you email or WhatsApp us, we receive the details you choose to share.

How the form works

The inquiry form is transmitted by Web3Forms, a form-delivery service, which forwards your submission by email to info@ceyspice.com. Web3Forms processes the submission to deliver it and to filter spam. We do not store your details in any other online system unless we tell you otherwise.

How we use your details

• To answer your inquiry, prepare a quotation or arrange samples.
• To follow up on an open inquiry or order.
• To keep records of quotations and orders for business and legal purposes.

We do not sell your details and we do not send marketing emails you have not asked for.

Analytics

This website may use Google Analytics to count visits and to record that an inquiry was sent. Analytics events do not include your name, email address or message. If analytics is enabled, Google sets cookies in your browser; you can block them in your browser settings.

Retention

Inquiry emails are kept for as long as needed to respond and for business record-keeping. You can ask us to delete your details at any time by emailing info@ceyspice.com, unless we must keep them for a completed order.

Your rights

You may ask what details we hold about you, ask for corrections, or ask for deletion. Write to info@ceyspice.com.